The JG Aura Hub can accommodate up to 10 internet enabled thermostats. If a project requires more thermostats the hubÄôs capacity can be expanded upon by purchasing the JG Aura Licence which presents an additional capacity to control 10 more thermostats (max capacity 30).John Guest
Our delivery charges are calculated based on the weight of your entire order. Below is a table illustrating the cost for each weight bracket.
|Weight From (kg)||Weight To (kg)||Cost|
Please note all orders under £20.00 will incur a £5.00 delivery charge.
In addition to our standard delivery service, we can also arrange for delivery on a Saturday or before 10.30am on any working day. This level of carriage comes at an additional cost:
All efforts are made to ensure your qualifying order reaches you on the next available working day before 7.00pm, as long as you place your order with us by 4pm (Monday to Friday).
All orders received after 4pm on a Friday (including weekend orders) will be despatched on Monday for a Tuesday delivery. Bank holidays are treated in the same way as a non-working day.
Please note that we cannot guarantee delivery at a certain time and occasionally, circumstances beyond our control or that of the courier’s may mean your delivery is delayed. Though a rare occurrence, sometimes a delivery arrives late, meaning that tradesman are unable to continue with a project.
We cannot be held responsible for any costs incurred as a result of a delayed delivery, and we would always recommend that customers ensure the materials required by their contractors are on site prior to the commencement of any work. We take pride in the prompt despatch of our products, but we do rely on third-party couriers to deliver on our behalf. There are occasions when traffic, weather or unusual events can cause delays.
If your product has been delayed, we will do our best to keep you informed using our tracking service, and advise you of any estimated time and date of your delivery.