Our underfloor heating experts are available weekdays from 7am to 6pm.
All our technical staff are fully qualified to deal with your enquiry. Contact us for expert advice on underfloor heating.
Call us 0800 141 2643 Email usOur underfloor heating experts are available weekdays from 7am to 6pm.
All our technical staff are fully qualified to deal with your enquiry. Contact us for expert advice on underfloor heating.
Call us 0800 141 2643 Email usAs the UK's biggest underfloor heating store, we're dedicated to offering competitive prices. We regularly monitor market prices and are ready to beat any competitor price. Simply give our sales team a call!
Call us on 0800 141 2643Product advice or want to place an order?
Call our expert team 0800 141 2643
For delivery on Thursday
When ordered before 4pm (On weekdays)The NEW neoStat – Pro embodies simplicity with its minimalist design and soft-glow digital display, providing essential temperature information for easy control. This thermostat introduces a new design language for Heatmiser products, combining minimalist aesthetics with smart control through the neoApp or smart home platforms like Amazon Alexa, Google Assistant, or Apple HomeKit.
Beyond its sleek design, the neoStat – Pro enhances your home’s climate control with advanced features. By leveraging reverse cooling technology, specifically with air or ground source heat pump systems, the neoStat – Pro offers passive room cooling for precise temperature management.* Its precise control is supported by floor and air temperature probes and a built-in humidity sensor.
For energy efficiency, it calculates the dew point and pauses cooling when needed to prevent condensation. This keeps your environment comfortable while conserving energy.
Providing subtle heating and cooling control, the neoStat – Pro boosts comfort without sacrificing aesthetics or sustainability. It’s an ideal solution for modern, energy-conscious homes.
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Let our experts help you
Our product experts are here to assist with any enquiry you might have. We're available Monday to Friday 7am-6pm!
Call us on 0800 141 2643
Email sales@underfloorheating-direct.com
At Underfloor Heating Direct, we strive to make every step of your order as easy and convenient as possible, from finding the right underfloor heating setup to best suit you to taking delivery of your system the very next day.
We're proud to offer a range of delivery options to suit you, including free delivery on all orders over £100 or next working day delivery for a fixed price of £9.99.
At Underfloor Heating Direct, our customers have 30 days to upgrade, replace or refund their orders.
Returns
At Underfloor Heating Direct, we want to ensure you are happy with every purchase you make. If you have any issues with your chosen product, whether damaged, faulty or simply an unwanted item, you can simply return what you bought for a refund.
Replacements
We take great care in the delivery of all of our products, however, in the event of your delivery arriving damaged or if you notice a manufacturing fault of any kind within 48 hours of delivery, you're within your rights to a replacement.
Upgrades
Within 14 days of purchasing from us, you are eligible to upgrade if you deem you want something a little better. Simply send it back to us brand new and we'll happily assist you with an upgrade to your order.
At Underfloor Heating Direct, we are committed to providing our customers with high-quality products and outstanding customer service. That's why we offer a comprehensive warranty on all of our underfloor heating products, with a 10 year warranty for our electric underfloor heating kits.
Our warranties are designed to give you peace of mind and ensure that your underfloor heating system operates reliably for years to come.