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Our underfloor heating experts are available weekdays from 7am to 6pm.
All our technical staff are fully qualified to deal with your enquiry. Contact us for expert advice on underfloor heating.
Call us 0800 141 2643 Email us Visit the knowledge hubOur underfloor heating experts are available weekdays from 7am to 6pm.
All our technical staff are fully qualified to deal with your enquiry. Contact us for expert advice on underfloor heating.
Call us 0800 141 2643 Email us Visit the knowledge hubAs the UK's biggest underfloor heating store, we're dedicated to offering competitive prices. We regularly monitor market prices and are ready to beat any competitor price. Simply give our sales team a call!
Call us on 0800 141 2643Need advice or a better price?
Call our expert team 0800 141 2643
For delivery on Saturday
When ordered before 4pm (On weekdays)The Cable Repair Kit is designed for repairing loose cable or heating mat systems. It provides a step-by-step guide and includes all the necessary materials for the repair. Whether the heating element has been cut straight through or a small section has been damaged, the repair kit offers a cost-effective solution. It includes a bridging wire that can span a damaged section measuring up to 12cm in length. With this kit, you can fix the problem with the heating element without having to replace the entire cable or mat.
Tools required:We're here to help
Our product experts are here to assist with any enquiry you might have.
Our customer support is available Monday to Friday 7am-6pm.
Call us on 0800 141 2643
Email sales@underfloorheating-direct.com
At Underfloor Heating Direct, we strive to make every step of your order as easy and convenient as possible, from finding the right underfloor heating setup to best suit you to taking delivery of your system the very next day.
We're proud to offer a range of delivery options to suit you, including free delivery on all orders over £100 or next working day delivery for a fixed price of £9.99.
At Underfloor Heating Direct, our customers have 30 days to upgrade, replace or refund their orders.
Returns
At Underfloor Heating Direct, we want to ensure you are happy with every purchase you make. If you have any issues with your chosen product, whether damaged, faulty or simply an unwanted item, you can simply return what you bought for a refund.
Replacements
We take great care in the delivery of all of our products, however, in the event of your delivery arriving damaged or if you notice a manufacturing fault of any kind within 48 hours of delivery, you're within your rights to a replacement.
Upgrades
Within 14 days of purchasing from us, you are eligible to upgrade if you deem you want something a little better. Simply send it back to us brand new and we'll happily assist you with an upgrade to your order.
At Underfloor Heating Direct, we are committed to providing our customers with high-quality products and outstanding customer service. That's why we offer a comprehensive warranty on all of our underfloor heating products, with a 10 year warranty for our electric underfloor heating kits.
Our warranties are designed to give you peace of mind and ensure that your underfloor heating system operates reliably for years to come.
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